🛡️Data Protection

Eblackjack Privacy PolicyYour Data Is Secure

Eblackjack believes your personal data belongs to you. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026v3.1
Our Core Security Commitments
Your data is never sold
All data is protected with 256-bit SSL encryption
Operated in compliance with GDPR and international standards
Request data deletion at any time
Regular security audits are conducted
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SSL 256-bitFully Encrypted
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Independent AuditRegular Audits
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GDPR CompliantInternational Standards
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No Data SellingZero Third-Party Sales
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Data DeletionYour Rights
🛡️ Our Promise

How serious is eblackjack about protecting your privacy

Your data is protected not just in words, but through technology and process

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End-to-End Encryption
Every data packet from your device to our servers is secured with 256-bit TLS encryption. No one can intercept it in transit.
TLS 1.3
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Separate Data Storage
Personal data, financial information, and gaming history are stored in separate encrypted databases. A breach in one area does not compromise the rest.
Segmented Storage
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Minimal Data Collection
eblackjack only collects information that is strictly necessary to provide our services. Collecting unnecessary data goes against our policy.
Minimal Data
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Automatic Data Deletion
Data from inactive accounts is automatically deleted after the applicable retention period. You can also request early deletion at any time.
Auto-Delete
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Two-Factor Authentication
Enable two-factor authentication (2FA) for login and critical account changes. Reduce the risk of your account being hacked to nearly zero.
2FA Supported
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Transparent Data Logs
You can view your account to see exactly what data has been collected, when, and why. Full transparency is our commitment.
Fully Transparent
1

What Information We Collect

Various types of data are collected when you create an account and use eblackjack's services. Below is a full breakdown of what is collected and how.

Information provided directly by you

During registration, you provide your full name, email address, mobile number, date of birth, and residential address. During KYC verification, a copy of your national ID and payment method details are also required.

Automatically Collected Data

When you use eblackjack, certain technical information is collected automatically. This includes your device type, operating system, browser version, IP address, and session duration.

Data TypeWhen It Is CollectedMandatory
Name & Contact InformationAt RegistrationYes
Date of BirthAt RegistrationYes (age verification)
NID / PassportDuring KYC VerificationBefore Withdrawal
Payment InformationAt DepositFor Transactions
Gaming HistoryPlay TimeAutomatic
Device & IPAt LoginFor Security
2

Why This Data Is Collected

Eblackjack uses your data strictly for defined purposes. Using data beyond those purposes is a direct violation of our policy.

  • Service Delivery: To improve account management, payment processing, and your overall gaming experience.
  • Identity Verification: To comply with legal obligations for anti-fraud measures and age verification.
  • Security: To prevent account hacking, money laundering, and fraudulent activity.
  • Contact: For important updates, transaction confirmations, and customer support.
  • Legal Compliance: To meet requests from relevant authorities.
Important: eblackjack does not sell or rent your data to third parties for marketing purposes. Any promotional communications are sent exclusively through our own platform.
3

How Long Your Data Is Retained

Eblackjack follows a "minimum necessary" data retention policy. Relevant data is kept while your account is active. After account closure:

  • Financial transaction records: retained for up to 7 years as required by law
  • KYC documents: deleted 5 years after account closure
  • Gaming history: deleted 2 years after account closure
  • Contact information: if you submit a deletion request, it will be actioned immediately by

Only data required by law is retained. Everything else is securely deleted after the applicable retention period.

4

Sharing Data with Third Parties

Eblackjack does not sell your data. However, limited information may be shared with trusted partners as necessary to operate our services:

Partner TypeWhat Data Is SharedPurpose
Payment providers (Mobile Pay, Nagad)Transaction InformationPayment Processing
Identity Verification ServiceNID InformationKYC Verification
Cloud Hosting ProviderEncrypted DataServer Management
Government AuthoritiesLegally Required InformationLegal Obligations
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All third-party partners are contractually bound to comply with eblackjack's privacy standards. They may only use your data for the purposes for which it was shared.
5

Cookies & Tracking Technologies

The eblackjack website and app use cookies. Cookies are small data files stored on your device that help improve your experience.

Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your preferred language and settings
  • Analytics Cookies: To improve platform performance — consent required

The mobile app uses local storage instead of browser cookies. You can clear the cache and local data at any time from the app settings.

6

Your Data Rights

As an eblackjack user, you have full control over your own data. You can exercise each of the following rights at any time:

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Right to Access
You can request to view all the data we hold about you.
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Right to Rectification
You can request corrections to any inaccurate or outdated information.
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Right to Erasure
You may request deletion of any data beyond what we are legally required to retain.
Right to Restrict Processing
You can request that we stop processing your data for specific purposes.
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Data Portability
You can request an export of your data in a machine-readable format.
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Withdrawal of Consent
You may withdraw consent for optional data processing at any time.
To exercise these rights privacy@eblackjack.net-. We aim to respond within 30 days.
7

Minor Protection

Eblackjack strictly prohibits anyone under the age of 18 from using the platform. Any account identified as belonging to a minor will be immediately closed and all collected data will be permanently deleted.

If you become aware that a minor has used your device or information to create an account on eblackjack, please immediately support@eblackjack.netto notify us.

8

Privacy Policy Updates

Eblackjack may update this Privacy Policy from time to time. We will notify you via email or in-app notification before any significant changes take effect.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. It is a good habit to check this page from time to time — you can see the "Last Updated" date at the top of the page.

9

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out through the following:

  • Privacy email: privacy@eblackjack.net
  • General Support: support@eblackjack.net
  • Live Chat: Available after logging into the platform (24/7)

We respond to privacy-related requests within 30 days. For urgent matters, please contact us via Live Chat.

Responsible Gaming & Privacy: Your gaming activity is completely confidential. See our Responsible Gaming Get help right on this page — no information leaves the platform.
❓ Frequently Asked Questions

Want to know more?

Through eblackjack's referral program, you'll find a unique referral link in your account. When a friend registers using your link and makes their first deposit, you receive a set bonus — typically between ৳300 and ৳500 depending on the deposit amount. The referred friend also gets an extra welcome bonus on their first deposit, more than they'd receive through a standard registration. There's no cap on how many friends you can refer from a single account. To qualify for the bonus, the referred friend must sign up from a different device and IP address and complete KYC verification. You can find your referral link under the "Refer a Friend" section of your account.

Absolutely — eblackjack fully supports a Bangla interface. To change the language: log in to the app and tap the profile icon in the top right corner, then select "Settings". From there, go to "Language" and choose Bangla (Bangladesh). The change takes effect immediately. On the website, you'll find the same language option in the top menu. If English was selected during your initial registration, you can switch to Bangla at any time from Settings — no data will be lost.
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Your data is secure — play with complete peace of mind

Your privacy is our top priority at eblackjack. Register today in a safe environment and enjoy your welcome bonus.

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